Author Archives: ssexton

How to Setup Your File Transfer Filebox

Posted on April 11, 2011 by ssexton

Sharing a Filebox link to receive files: Login to your SendThisFile account. The Filebox menu option will not display until you are logged into your account and you have a Professional, Business or Enterprise subscription. Click on Filebox in the navigation … Continue reading →

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How do I prevent file transfer interruptions?

Posted on April 11, 2011 by ssexton

File transfers can be interrupted for a variety of reasons. If a transfer is interrupted your file will not be successfully delivered. Follow these tips to prevent file transfer interruptions Disable any Screensavers and power-saving sleep modes Plugin your computer … Continue reading →

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Display an Enterprise Branded Form on your website

Posted on April 11, 2011 by ssexton

We make it easy to embed your Enterprise Branded Form on your own website, by giving you the html code to paste into the pages of your website. This creates a seamless user experience so the clients using your forms don’t … Continue reading →

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Customize Notification Emails

Posted on April 11, 2011 by ssexton

This will explain how to customize the “incoming file” notification emails for Business or Enterprise plans. Basic Set-up Click on the Settings tab, and then Add Branded Email tab. Enter a name for the template under ‘Create a New Template.’ … Continue reading →

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Create a desktop shortcut to ‘Send Files’

Posted on April 11, 2011 by ssexton

Though we no longer support a SendThisFile desktop client, it’s easy to create a desktop shortcut for quick access. Follow the each step below to create a desktop shortcut in Windows that will allow quick access to your ‘Send Files’ … Continue reading →

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How to change your sign-in email address

Posted on April 11, 2011 by ssexton

Need to change the email address you use to sign into SendThisFile? Follow these steps to change your sign-in email account information. Navigate to https://www.sendthisfile.com/login/jsp and Sign-in to your account Go to My Account  Click Change Email  In the New … Continue reading →

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How to add your logo to an Enterprise Branded Form

Posted on April 11, 2011 by ssexton

Enterprise customers have the option to customize their Enterprise Branded Form with their logo. This allows you to further integrate your brand into the SendThisFile service. Follow the steps below to replace the SendThisFile logo with your company logo or … Continue reading →

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Are files larger than 2 GB a problem?

Posted on April 11, 2011 by ssexton

Because of bandwidth issues in the early days of the Internet, web browsers used to have limitations on the amount of data that could be transferred. Files bigger than 2 GB were a problem since 2 GB was the common maximum … Continue reading →

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Email Notifications Marked as SPAM

Posted on April 11, 2011 by ssexton

Your messages may get marked as spam if you aren’t careful. Fortunately, you have some control over your emails getting labeled as SPAM by your recipients’ email servers. Follow our easy steps below to ensure email delivery of the file transfer … Continue reading →

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Is my recipient required to have an account?

Posted on April 11, 2011 by ssexton

We do not require recipients to have an account with us in order to download or save the files sent to them. The recipient will receive an email with a link, in order to download the file. Read more about … Continue reading →

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