Author Archives: ssexton
Do you support download accelerators?
No. We do not support download accelerators at this time.
Posted in Classic Service, F.A.Q.
Tagged classic
Comments Off on Do you support download accelerators?
Do you backup files while they are on your server?
No. We do not make back-ups of the files that are being transferred over our system. This guarantees there are no copies of anyone’s private documents that can be compromised. Senders should always keep copies of the large files they … Continue reading
Posted in Classic Service, F.A.Q.
Tagged classic
Comments Off on Do you backup files while they are on your server?
Customizing the SendThisFile Filebox
The ability to customize a Filebox is available to our Business and Enterprise accounts. Follow these steps to customize your Filebox. After logging in, click on Filebox in the menu. On the Filebox page, you will see a list of Fileboxes that you have … Continue reading
Posted in Classic Service, Filebox
Tagged classic
Comments Off on Customizing the SendThisFile Filebox
Common Registration Problems
Your email system blocks our verification email Your email system may have an aggressive spam filter. SendThisFile makes every attempt to indicate that our email messages are authentic and not to be marked as SPAM, however some systems are more … Continue reading
Posted in Classic Service, Troubleshooting
Tagged classic
Comments Off on Common Registration Problems
Common Problems When Sending Large Files
These are common problem when sending large files and how to troubleshoot them. Continue reading
Posted in Classic Service, Troubleshooting
Tagged classic
Comments Off on Common Problems When Sending Large Files
Common Problems Receiving Files
These are common problem when receiving large files and how to work around them. Continue reading
Posted in Classic Service, Troubleshooting
Tagged classic
Comments Off on Common Problems Receiving Files
Common Login Problems
Logging in before the account is verified: Once you fill out the profile account information, you will be sent an email with a link to verify your email. This is to insure that you are the owner of the email … Continue reading
Change Your Password
This is how to change your password on your SendThisFile account. Continue reading
Can my large file get corrupted when it is sent?
It is very unlikely that simply transferring a file will cause it to be corrupt. Most common causes of file system corruption are things like improper shutdown/startup procedures or hardware failures. Continue reading
Posted in Classic Service, F.A.Q.
Tagged classic
Comments Off on Can my large file get corrupted when it is sent?