Author Archives: ssexton

Outlook Plug-in Troubleshooting

If you are experiencing issues, we recommend following the instructions outlined below. If these do not help you, then follow the steps below to send us both of your Outlook Plugin logs. There are 2 options depending on if you … Continue reading

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Is my file secure when I’m transferring files online?

Yes, to keep your data safe SendThisFile utilizes 128-bit TLS encryption security for all accounts during file transfers during uploading and downloading of your data. While your file is temporarily stored in our system (time frame depends on plan), it … Continue reading

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Receiving Files

What does the recipient receive? The recipient will receive an email from files@sendthisfile.com (unless the sender has SMTP Settings configured). The default Subject is “Incoming File from SendThisFile,” however the sender may have modified the Subject line. The default email … Continue reading

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How do Enterprise Plans work?

All plans utilize 128-bit SSL encryption during the transfer of any files and are stored using 256-bit AES file while they rest on our servers. However, the Enterprise Plan allows for flexible security options such as our log in page … Continue reading

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Getting Started: Enterprise or Dedicated Plan

Congratulations on signing up for a SendThisFile Enterprise Plan! This is an overview of your account, actions to take, along with some tips and links to help you get the most of your SendThisFile account. Continue reading

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Overview: Plug-in for Microsoft Outlook

You can send files of any size using the SendThisFile Microsoft Outlook Plug-in. The Outlook Plug-in can be downloaded from your SendThisFile account when you sign up for a Professional, Business or Enterprise plan. Companies using MS Outlook/Exchange can seamlessly integrate SendThisFile’s secure file transfer platform with their Outlook environment. Users no longer have to struggle with email attachment limitations, inbox storage quotas, or lack of security. Continue reading

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How To Create a Branded Upload Form

This is an in depth look at an important feature of Enterprise and Isolated Cloud accounts – Branded Upload Forms. This page will review how to set one up, how to customize and how to set the security options. Once you’ve logged in, click on ‘Enterprise’ … Continue reading

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Enterprise Users and Admins: Overview

This is an overview of Administrator and User settings on your SendThisFile Enterprise Account. There is no additional charge for creating additional users or administrators. Continue reading

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Outlook Plug-in Advanced Installation

This help topic contains information on advanced installation of the Outlook Plugin. For more basic installation instructions, please see our tutorial on how to install the Outlook Plugin. Advanced Installation Options The installer is available in .exe file format. ‘Quiet … Continue reading

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How to add an Admin on an Enterprise Branded Form

The steps below outline how to set up an Administrator on your Enterprise Branded Form. We also offer an overview of Users and Administrators, as well as a step by step guide to setup additional Users. Continue reading

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