Author Archives: Audrey Nelson

How to cancel the subscription?

If you need to cancel your subscription, we can help. Just follow these simple steps and you’ll be unsubscribed in no time. Note: If you need to reactivate your plan, simply click REACTIVATE PLAN.

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How to get help and support?

Looking for ways to connect with our support team? Check out this article for all the ways you can reach us, including our knowledge-base.

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How to invite a user?

Looking to add or invite a user to your account? Our quick and easy guide will show you how to do it in just a few steps. Note: The user will receive an email and must accept the invitation via … Continue reading

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How to edit organization details?

Learn how to edit your organization’s details, such as who we can contact and also for your users to know who to contact if there are any questions or issues. You have successfully updated your organization’s details!

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How to downgrade your plan?

If you’re interested in learning how to downgrade your current plan, we can help you out! Read on for more information on how to downgrade your plan. Select the plan that you want. Note:  When you downgrade your subscription, we … Continue reading

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How to upgrade your plan?

Not sure which of our plans is right for you? Check here to compare the features of our Free, Standard and Business plans so you can make the best decision for your business. This guide will show you how to … Continue reading

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How to check send and receive files activity?

Looking to check your sent and received files activity? Here’s a quick and easy guide on how to do just that. Note: This section shows all files that you have sent and received. Also, showing the status of all files … Continue reading

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How to check file history?

Looking for a way to check what files you’ve sent in the past? Here’s a quick and easy guide that will show you how!

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How to receive files?

Do you need to request files from different people but don’t know how? Look no further! Our guide will show you how to request files quickly and efficiently so that you can get what you need in no time. Note: … Continue reading

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How to send files?

SendThisFile allows you to send any file in any format. In this document, we will explain how to send files. Not sure what file size limit you have on your plan? Check here to find out!

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