Author Archives: Audrey Nelson

How to remove my account or delete my information?

Need to remove your Free Plan and/or delete your information? Are you looking to reduce your carbon footprint? We understand and this article will show you how to do that! Once you select FORGET ME, the process is complete.stf-screenshot

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What is the website button and how to use it?

Do you have a website and need clients or customers to send files to your organization or company? This document has all you need to know. Keep reading to find out! A website button is code that can be embedded … Continue reading

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How to register a domain?

Registering a domain in SendThisFile allows you to have all users with your domain under the same account and manage all users and file transfers. Keep reading on how to add and register a domain in SendThisFile now.

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Reset password when used Social Media to sign up

Did you signed up using Social Media (Facebook, Google, or LinkedIn) and you forgot your password? No worries, we can help. Keep reading to find out how to reset your password. From there, you need to reset your password through … Continue reading

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How to add your logo?

Adding your logo allows for customization and a sense of trust and security for your recipients or others sending you files. Keep reading to find out how easy it is to add your logo! This is for Business Plans only. … Continue reading

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How to download a file?

Someone sent you a file, but how do you download it? This document will show you how to download the file in 3 ways. A file can be sent to you via an email or a text (SMS) message. Either … Continue reading

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How to send to multiple recipients?

Need to send the same file to multiple people? No worries, we have you covered. Keep reading to find out how to send to multiple recipients via email address or mobile number. When sending to multiple recipients, think of it … Continue reading

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How to check your organization’s file history?

No matter the number of users on your plan, you can check or monitor all files sent via your plan. Keep reading to learn how!

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How to sign out?

If you need to know how to sign out of your account, we have quick and easy instructions for you. You have successfully signed out.

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How to reset the password?

If you’ve forgotten your password, don’t worry! We can help you reset it. Just follow these simple steps and you’ll be back on track in no time. (Note: In this step you can also change your email address by selecting … Continue reading

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