Topic : Classic Service

All categories for the SendThisFile Classic service

Configuring SMTP for your account – Video Tutorial

Posted on August 19, 2015 by John Stephens

This video describes how to configure SMTP and your SendThisFile account so that notification emails come from your email address rather than “files@sendthisfile.com.” SMTP configuration is available for SendThisFile Business level accounts and above.

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How Do I Delete a File?

Posted on August 6, 2015 by Audrey Nelson

To securely delete any files before they expire, take the following steps: Log in to your account. Click on My Files in the menu bar. Click on the name of the file you would like to delete. (file name links are … Continue reading →

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How Do I Update My Credit Card?

Posted on August 6, 2015 by Audrey Nelson

If your credit card has expired, or if you need to change the card that we have on file, you can easily do that online, securely. After logging in, click on My Account from the menu bar. Click the Update … Continue reading →

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Receiving Files

Posted on August 5, 2015 by ssexton

What does the recipient receive? The recipient will receive an email from files@sendthisfile.com (unless the sender has SMTP Settings configured). The default Subject is “Incoming File from SendThisFile,” however the sender may have modified the Subject line. The default email … Continue reading →

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Browser Support

Posted on August 5, 2015 by Audrey Nelson

SendThisFile officially supports the latest versions of Chrome, Firefox, and Microsoft Edge. Unsupported browsers (or older versions) might not work or may be otherwise unreliable. For more guidance, contact our support team.

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How does payment work?

Posted on August 3, 2015 by Audrey Nelson

SendThisFile offers two payment cycles, monthly and annual. Customers who pay for one year of service at a time will receive a discount. Here’s how they work: Monthly Payment SendThisFile accounts are charged on the first of every month. If you register on any … Continue reading →

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How do Enterprise Plans work?

Posted on July 28, 2015 by ssexton

All plans utilize 128-bit SSL encryption during the transfer of any files and are stored using 256-bit AES file while they rest on our servers. However, the Enterprise Plan allows for flexible security options such as our log in page … Continue reading →

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Getting Started: Enterprise or Dedicated Plan

Posted on July 27, 2015 by ssexton

Congratulations on signing up for a SendThisFile Enterprise Plan! This is an overview of your account, actions to take, along with some tips and links to help you get the most of your SendThisFile account. Continue reading →

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Overview: Plug-in for Microsoft Outlook

Posted on July 11, 2015 by ssexton

You can send files of any size using the SendThisFile Microsoft Outlook Plug-in. The Outlook Plug-in can be downloaded from your SendThisFile account when you sign up for a Professional, Business or Enterprise plan. Companies using MS Outlook/Exchange can seamlessly integrate SendThisFile’s secure file transfer platform with their Outlook environment. Users no longer have to struggle with email attachment limitations, inbox storage quotas, or lack of security. Continue reading →

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How To Create a Branded Upload Form

Posted on July 11, 2015 by ssexton

This is an in depth look at an important feature of Enterprise and Isolated Cloud accounts – Branded Upload Forms. This page will review how to set one up, how to customize and how to set the security options. Once you’ve logged in, click on ‘Enterprise’ … Continue reading →

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